Help centre — MySchoolPilot

Getting started

Create your school account A complete walkthrough of registering as a school owner, verifying your email, and getting your first school ready to open.
Set up your school administrator Create the master administrator account that will configure and run your school day to day.
Complete Quick Start Work through the nine-step guided checklist that makes your school ready for teaching, fees, and portal access.
Roles and workspaces Understand what owners, administrators, teachers, class teachers, students, parents, and staff each see and do.

Sessions, terms, and classes Build the academic calendar and class structure that everything else in your school is filed against.
Subjects, class courses, and teachers Link subjects to classes and assign the teachers who will teach and assess them.
Enter scores and assessments How teachers record continuous assessment and exam marks, and how class teachers review the whole picture.
Compile and publish report cards Take a class from a completed broadsheet to published results that families can open in the portal.

Use the teacher workspace A tour of the day-to-day tools subject teachers use for students, scores, assignments, tests, attendance, and materials.
Class teacher daily work Daily attendance, behaviour, class feed, memories, and the whole-class reporting a form teacher is responsible for.
Assignments and online tests Set homework and run computer-based tests, then mark what students submit from the portal.

Student portal overview Where students find their courses, assignments, results, timetable, fees, and school-life features.
Parent portal overview Switch between children, follow progress and attendance, message the school, and stay on top of fees.
Pay fees and download statements Clear invoices online or by uploading payment evidence, then download receipts and statements.

Run an admission cycle Open online applications, set your dates, and optionally collect an application fee.
Review applications and enroll students Move applicants through the pipeline from enquiry to enrolled, then place them in a class.

Set up fee structures Define what students owe by session, term, and class before you generate a single invoice.
Generate invoices and collect payments Invoice your students, accept online payments or uploaded evidence, approve them, and issue receipts.

Add staff and assign roles Create staff records and control exactly what each person can see and do.
Run payroll Prepare a draft run, check the figures, approve it, and lock and post so staff can see payslips.

Send newsletters Publish rich newsletters to chosen roles, on a schedule, with optional email delivery.
Run SMS and email campaigns Send targeted bulk messages to students, parents, staff, or selected classes, with a recipient preview before sending.

Understanding subscription plans How Starter, Professional, and Enterprise plans change what appears in your school’s menus.
School Pilot and renewals How the School Pilot period works and what to do so your school keeps running on a paid plan.

Login and access issues Find the right login page, reset a forgotten password, and recover administrator access.
Temporary passwords and first login How first-time users sign in with a temporary password and set one of their own.