Pay fees and download statements

Fees are managed from Fees & Payments in the portal. You can see exactly what is owed, settle it, and keep a record — without a trip to the school office.

Step 1 — Review what is owed

1. Sign in to the portal.
2. If you are a parent with more than one child, select the right child with the child switcher.
3. Open Fees & Payments.
4. Review the invoices listed. They are typically grouped as outstanding, overdue, and paid.
5. Open an invoice to see its individual line items and understand exactly what is being charged.

Step 2 — Choose how to pay

Schools offer one or both of the following. Only the options your school has enabled will appear.

Option A — Pay online

1. Open the invoice and choose Pay online.
2. Select the payment method your school offers.
3. Confirm the amount. Where part payment is allowed, enter the amount you are paying now.
4. Complete the payment on the secure checkout page.
5. Wait to be returned to the portal — do not close the window mid-payment.
6. Check the invoice reflects your payment.

Option B — Upload payment evidence

Use this when you have paid by bank transfer, at a bank branch, or in cash at the school.

1. Open the invoice and choose Upload evidence.
2. Enter the details the form asks for, such as the amount, the date, and any reference number.
3. Attach a clear image or file of your receipt or transfer confirmation.
4. Submit. The invoice shows that evidence is awaiting approval.
5. The school reviews it and approves the payment, after which the invoice updates.

Step 3 — Keep your records

• Receipts can be downloaded once a payment is recorded.
• Statements give a fuller picture of charges and payments over the period.
• Keep copies for your own records, especially where fees are reimbursed by an employer or sponsor.

Tips

• Pay before the due date. Overdue invoices may affect access to certain school services.
• Use a clear photo when uploading evidence — an unreadable receipt slows approval.
• Include the reference your school asks for so the office can match your payment quickly.
• Check the child before paying if you have more than one at the school.
• Do not pay twice. If a payment seems not to have registered, check the invoice and contact the office before repeating it.

Common issues

The pay online button is not there

Your school has not enabled online checkout, or not for that invoice. Use the evidence upload option, or contact the office to ask how to pay.

My payment went through but the invoice is unchanged

Refresh the page and check again shortly. If it still has not updated, contact the school office with your payment reference.

My uploaded evidence has not been approved

Approvals are done by school staff. Allow a reasonable time, then follow up with the office.

The invoice amount looks wrong

Contact the school office. Administrators manage fee structures and invoices; the portal displays what the school has raised.

I need to pay in instalments

Ask the school office what their policy allows. Where part payment is permitted, you can enter a smaller amount at checkout.

What’s next

Once fees are settled, download your receipt for your records and keep an eye on the portal for future invoices as each term begins.