Self-service resources
Implementation support
Need help with migration, module configuration, or staff training? Our implementation team provides onboarding packages for Professional and Enterprise customers.
Technical issues
For deployment errors, integration problems, or bug reports, email support with your server environment, PHP version, and steps to reproduce.
Include screenshots and log excerpts when possible.
Support hours
Standard support: Monday–Friday, 9:00–17:00 WAT. Enterprise customers receive priority response times.